​Discover Trending Gifts, Fashion & Everyday Essentials at Newitemshop.com

1. Shipping & Logistics

 

What is the estimated delivery timeframe?

 

International orders, please allow 10 to 21 business days for delivery, subject to local customs clearance procedures.

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Which carriers do you utilize for shipping?

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We partner with a network of reliable carriers, including FedEx, UPS, and DHL, to ensure the secure and timely arrival of your items.

 

How may I monitor the status of my shipment?

 

Upon dispatch, a confirmation email containing a unique tracking identifier will be sent to your registered email address. You may use this identifier on our website or the carrier’s portal to monitor your shipment in real-time.

 

2.Orders & Financial Transactions

 

Which payment modalities are accepted?

 

Because of a new startup, We are accepting payments only though PayPal and Escrow.

 

What is the policy regarding order modifications?

 

To maintain efficiency in our fulfillment center, orders enter processing shortly after placement. Requests for modifications or cancellations must be submitted within two hours of order confirmation. Beyond this window, we may be unable to intercept the shipment.

 

How is my data protected?

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NewItemShop employs Industry-standard SSL (Secure Sockets Layer) encryption technology. We do not store full credit card details on our servers, ensuring your financial data remains confidential and protected.

 

3.Returns & Quality Assurance

 

What is the NewItemShop return policy?

 

We provide a 14-day return window for most items. To be eligible for a refund, products must be returned in their original packaging, unused, and in resalable condition.

 

What is the procedure for initiating a return?

Please contact our support department at admin@newitemshop.com to request a Return Merchandise Authorization (RMA). Detailed instructions and a shipping manifest will be provided upon approval of your request.

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When will the refund be reflected in my account?

Following the receipt and successful inspection of the returned merchandise, refunds are issued within 5 to 7 business days. Please note that your financial institution may require additional time to post the transaction to your statement.

4. Corporate Information

 

Do products include a warranty?

 

Yes. All applicable products are covered by a one-year limited manufacturer’s warranty protecting against functional defects. This does not cover standard wear and tear or accidental damage.

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How can I contact a representative?

 

For further inquiries, please direct your correspondence to our official channels:

• Electronic Mail: admin@newitemshop.com

• Corporate Line: 1-866-4996777 (Available 24/7)